

About Me
Thank you for taking the time to visit this section and learn more about the person you’re trusting with your business. My name is Marissa James, and I bring over 20 years of experience in the restaurant and hospitality industry.
Over the years, I’ve worked across a wide range of food-related businesses, continually building my knowledge and expertise. Today, I’m passionate about helping businesses maintain full compliance with food safety regulations while enhancing overall customer satisfaction.
I look forward to helping your business stay protected and successful.
My Story
I began my journey at just 14 years old working at Rita’s Water Ice, where I built a strong foundation in hard work, responsibility, and customer satisfaction. That early experience taught me the value of consistency, attention to detail, and creating positive customer experiences; principles that have stayed with me throughout my career.
Over the years, I’ve taken on a variety of roles within the restaurant industry, including Kitchen Manager and Restaurant Server. These positions have given me well-rounded, hands-on experience in both front-of-house and back-of-house operations. From managing kitchen workflows to interacting directly with guests, I understand how every part of a business plays a role in its overall success.
My passion has always been rooted in delivering exceptional customer service alongside high-quality food. I take pride in helping businesses create environments that not only meet regulations but also leave lasting impressions on their customers. Strong systems, proper training, and attention to food safety are key components of that success.
While I hope to open my own restaurant one day, my current focus is on supporting other businesses. I’m dedicated to helping owners and teams stay compliant year-round, reducing stress and ensuring they are fully prepared when audits arise. My goal is to share my knowledge and passion to help your business operate with confidence and succeed.
Contact Me
I'm always looking for new and exciting opportunities. Let's connect.
(570) 664-7572